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Youth Engagement Support

What do we mean by Youth Engagement Support?

The Youth Engagement Support team works with young people aged 8 to 18 years who require additional support to enable them to make informed decisions and maintain positive pathways.

Youth engagement support is specific, tailored interventions aimed at young people, working alongside their families. The support will usually last up to 3 months and the Youth Worker will work with each young person from their own starting point, drawing in partners as appropriate, challenging and enabling them to understand the consequences of their actions. The aim is to support them into successful pathways and to make positive choices.

Wherever possible a young person can choose where and how they would like to be supported, it might be at school, at home or out in the community.



How do we deliver Youth Engagement Support?

  • The YES is a case holding team built with youth work caseworkers who will work with young people on a range of issues from the point of assessment, through to the delivery of intervention
  • A Child and Family Wellbeing Assessment will be completed within 20 working days, Team around the Family Meeting to be convened within 10 working days of assessment completion and six weekly review cycles.
  • YES Workers will be locality based operating out of the Early Help localities and will offer targeted youth support to those young people in their locality
  • YES workers will work in a multi-agency way utilising specialist support from Early Help Professionals to deliver integrated support to children and young people



The theory behind the model

Within Croydon, it is expected that Lead Professionals will use the Practice Models from the Practice Framework in undertaking any assessments and follow up work. However given the uniqueness of Early Help work, this can sometimes require other Practice Models to be used

Restorative approach is a way of working with conflict that puts the focus on repairing the harm that has been done. It is an approach to conflict resolution that includes all of the parties involved.

Attachment Theory is a theory that suggests a psychological bond between individuals that has consequences across the life-span for the way relationships develop and how people behave towards other people

Desistance Theory is a criminological phenomenon which describes how criminal offenders stop their offending behaviour

Systemic Practice is a way of working which emphasises people’s relationships as key to understanding their experiences. Understanding the complex context of families can help people to change patterns of thinking.

Good Lives Model is a strengths-based rehabilitation theory that augments the risk, need, and responsivity principles of effective correctional intervention through its focus on assisting people to develop and implement meaningful life plans that are incompatible with future offending



How to make a referral?


Who will we be delivering the service?

  • Youth Workers providing 1:1 support
  • Group Work programmes (sibling’s groups or young people attending the same school)



  • Winterbourne Youth Hub in the North Locality
  • Turnaround Centre in the Central Locality
  • Birdhurst in the South Locality



What is the offer?

The Youth Engagement Support Workers will work with a range of young people aged 8 – 18 years old that meet the Early Help threshold for up to 12 weeks.



Service Objectives

Children, young people and their families enjoy greater independence & financial stability
  • Improved access to local universal and community services
  • Improved social networks & sense of community
Children and young people enjoy improved educational achievement
  • Successful transition into school / training / employment
  • Skills, interests and hobbies developed


Children and young people enjoy physical wellbeing
  • Children, young people and their parents are healthy and well
  • Children and young people active and enjoying recreational activities
  • Healthy relationships and less risky behaviour


Services are more responsive and consistent
  • Needs identified and early help in place for those in need
  • Children & young people are safe and protected from harm
  • Strength based services




Daniel Henry-Welsh – Youth Work Coordinator
07742 405 399
Annastasia Evans – Youth Worker
07736 286 774
Amanda Gent – Youth Worker
07776 991 380
James Field – Youth Worker
07776 994 719