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Locality Detached & Outreach Overview

What do we mean by Detached and Outreach work with young people?

The Outreach & Detached practice we operate in Croydon is a combination of mobile (bus based), detached (street based) and community outreach. We use detached, mobile and community work skills to take our service offer out to young people in a variety of settings. The service offers a proactive way of engaging with young people in their communities. It is targeted to areas experiencing social isolation, poverty and youth related ASB as well as being largely funded to provide support to young people living in LBC housing.



How do we deliver Outreach work?

  • Mobile work using the youth bus to provide regular contact sessions in rural and urban areas
  • Community based sessions on foot
  • Short term responsive work to specific events and incidents
  • Events to promote the wider work of the youth engagement team
  • Regular sessions of face to face provision for young people living in temporary accommodation
  • Partnership work to capacity build in community settings
  • Signposting young people to specialist services and recruitment into existing sessions provided by the Youth Engagement Team and partners
  • Activity/project based sessions in a community setting
  • Holiday projects in community based locations
  • CLIP one to one support (home visit and integration into local community projects).



The theory behind the model

Detached work with young people began emerging in Britain in the 1950’s and there are several published theorists who believe that working in this way achieves solid developmental outcomes for young people. Detached youth work is founded on the premise that relationships with young people are best built up over time and without the constraints of building based provision (rules and regulations).

The work starts in the location that workers find young people; be that on their local street corner, near the shops, in parks and so on.   From this initial step of being in young people’s space, projects can be planned, activities co-designed and community work can begin. The work cannot take place in isolation, detached youth work needs to take account of who the various stakeholders are in each community, how young people are viewed and what their relationship with the wider community is like. Building relationships with young people out on the streets can be a slow process so workers need to be proactive in seeking out young people and determined in what they can offer (particularly when you factor in the weather!).



Who will be delivering this service?

  • A minimum of two youth workers on all street based, community, bus based and outreach sessions
  • CLIP work will be 1:1 including home visits
  • One staff member may team up with voluntary organisations on regular sessions in order to support their capacity for provision (for example Palace for Life, Croydon Drop In)
  • Some activity based sessions operate a higher staff to young people ratio due to the complex needs of the group (for example supporting the hub sessions)



  • All afternoons and evenings across the week
  • Sessions are 3 hours (including a 30 min debrief)
  • Some sessions are longer if a larger area is to be covered
  • Holiday schemes operate a variety of hours
  • Monday – Saturday currently
  • A minimum of 6 operating sessions in each locality (post October half term 2019)
  • Each session will last up to 8 weeks



  • Housing estates: we are predominantly Housing Revenue Account (HRA) funded and this dictates a lot of our geographical target areas
  • Emergency accommodation sites
  • Croydon Town Centre and district centres (North, South, Central balance)
  • Areas experiencing youth related anti-social behaviour (ASB) or serious youth violence (SYV)
  • Parks, high streets, transport hubs where young people congregate



Tasking/targeting the work

Information and intelligence is received by the team co-ordinator in a number of ways. This may come from the Police, LBC Anti-social behaviour team, various teams in LBC Housing and Gateway, other voluntary and community groups across the borough, LBC Gangs Team, young people and the team itself. The co-ordinator attends an internal Joint Action Group (chaired by the Met and Community Safety) which will occasionally task the team directly to respond to hotspots for SYV across the borough. Co-ordinators also attend the ASB forum for the purposes of intelligence gathering.

The Outreach team try to maintain a balance of shorter term, responsive sessions (around areas experiencing SYV/ASB) and longer term developmental projects on LBC estates or in emergency accommodation. Work is reviewed on an 8 week basis with the youth workers directly leading on the sessions.

The LDO team have responsibility for the CLIP work in the borough. CLIP referrals follow a specific process into a managed inbox. Cases are allocated out to respective locality teams and home visits completed with the young person and carer/parent. Once an appropriate onwards pathway has been established, work with the family and young person is reviewed at the 12 week point. The CLIP is designed to establish ongoing community based support for a young person based around their specific interests and needs.



Service Objectives

Children, young people and their families enjoy greater independence & financial stability
  • Improved access to local universal and community services
  • Improved social networks & sense of community
Children and young people enjoy improved educational achievement
  • Successful transition into school / training / employment
  • Skills, interests and hobbies developed


Children and young people enjoy physical wellbeing
  • Children, young people and their parents are healthy and well
  • Children and young people active and enjoying recreational activities
  • Healthy relationships and less risky behaviour


Services are more responsive and consistent
  • Needs identified and early help in place for those in need
  • Children & young people are safe and protected from harm
  • Strength based services




Ally Mckinlay – Youth Work Coordinator
07827 308 214
Darrel Morris – Youth Work Team Leader
07789 395 661
Karen Morgan – Youth Work Coordinator
07771 843 055
Judy Saunders – Youth Worker
07900 164 808